Refund policy
Thank you for shopping at Astragalaxy. We want you to be satisfied with your purchase.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, your item must:
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Be unused and in its original condition.
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Be in its original packaging.
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Include all original accessories and tags.
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Be accompanied by proof of purchase.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Digital downloads
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Personalized or custom-made products
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Final sale or clearance items
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Items damaged due to misuse
Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Information
Business Name: Jamshaid Jimmy LLC
Address:
1001 S Main St
Kalispell, MT 59901
United States
Email: care@astragalaxy.shop
Phone: +1 (917) 508-5057