Shipping policy

Thank you for shopping with Astragalaxy, operated by Jamshaid Jimmy LLC. We are committed to delivering your order quickly and safely.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Once your order has been processed, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

  • United States: 3–7 business days

  • International Orders: 7–21 business days

Please note that shipping times are estimates and may vary due to weather conditions, customs processing, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment.

Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, please contact us:

Jamshaid Jimmy LLC

1001 S Main St, Kalispell, MT 59901, United States

Email: care@astragalaxy.shop

Phone: +1 (917) 508-5057