Terms of service
OVERVIEW
Welcome to Astra Galaxy Store! The terms “we”, “us” and “our” refer to Astra Galaxy Store. We operate this website and provide all related information, content, products, and services to offer you a seamless shopping experience (the “Services”). Our store is powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction.
You agree to provide accurate, current, and complete information for purchases and account creation. You are responsible for maintaining the confidentiality of your account and all activities under it.
SECTION 2 - PRODUCTS
We strive to display products as accurately as possible. However, colors and appearance may vary depending on your device.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities or sales by region or individual
We do not guarantee that products will meet your expectations.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Orders cannot be canceled once confirmed.
You agree that purchases are for personal use only and not for resale.
SECTION 4 - NO RETURN & NO REFUND POLICY
All sales are final.
We do not accept returns, refunds, or exchanges for any orders, regardless of location.
Exceptions (Damaged or Incorrect Items Only)
If you receive:
- A defective item
- A damaged item
- The wrong item
You must contact us within 48 hours of delivery at:care@astragalaxy.shop. We may request proof (such as photos). If approved, we will provide a replacement or suitable resolution at our discretion.
SECTION 5 - PRICES AND BILLING
Prices are subject to change without notice.
You agree to provide accurate billing and payment details and authorize us to charge your payment method for all purchases, including applicable taxes and shipping fees.
SECTION 6 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs
- External factors beyond our control
Risk transfers to you once the order is handed to the carrier.
SECTION 7 - INTELLECTUAL PROPERTY
All content on our website (text, images, logos, designs) is owned by Astra Galaxy Store or its licensors.
You may not copy, reproduce, or use our content without written permission.
SECTION 8 - THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or practices.
Use them at your own risk.
SECTION 9 - SHOPIFY RELATIONSHIP
Our store is powered by Shopify, but all transactions are between you and Astra Galaxy Store.
Shopify is not responsible for any issues related to your purchases.
SECTION 10 - PRIVACY
Your personal information is handled according to our Privacy Policy.
By using our Services, you consent to data collection and processing by us and Shopify.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
You agree your feedback does not violate any laws or third-party rights.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use our Services for:
- Illegal activities
- Fraud or misleading behavior
- Violating intellectual property rights
- Uploading malicious code
We may terminate your access if you violate these Terms.
SECTION 14 - TERMINATION
We may suspend or terminate your access at any time without notice if you violate these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.
SECTION 16 - LIMITATION OF LIABILITY
We are not liable for any damages resulting from:
- Use of our Services
- Purchase of our products
- Delays or errors
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Astra Galaxy Store harmless from any claims resulting from your use of our Services or violation of these Terms.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Astra Galaxy Store operates.
SECTION 19 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept the updated Terms.
SECTION 20 - CONTACT INFORMATION
For any questions, contact us at:
care@astragalaxy.shop